Document Delivery

What is Document Delivery?

The Interlibrary Services staff mail materials that are available in the library collections in the Darling, Marshburn, and Stamps libraries located on the Azusa campus. This service is available to students, faculty and staff at Azusa Pacific University's Regional Campuses and others who live more than 15 miles from our main campus. The Interlibrary Services staff can send:

  • Books or chapters from a book
  • Copies of articles in periodicals
  • Education test kits
  • Videos or DVDs

How do I request material?

Items can be requested directly from our catalog using the "Request" button and then selecting the "By Mail" option for pickup. You may also fill out the Document Delivery/Interlibrary Loan Request and Test Kit Request forms are available online. Forms must be completed correctly or they will not be processed. Requests by phone or email will not be accepted.

Is this service free?

There is no charge to request books, media items, or test kits, and return postage is included for returning these items to the Azusa campus. The library will also send copies of APU-owned articles via email at no charge.

How long does it take to receive materials?

Dependent upon the item availability, items will be mailed, faxed, or emailed within 2 business days of receipt of your request. ILL books will take a few days longer as those items must first be delivered to APU from the lending library before we are able to ship the item back out.

How long may I keep the material?

You may keep copies of articles. Books are generally loaned for 3 weeks and videos for 2 weeks. Test loan periods are determined by the Library Media Center. Items may be renewed using your online library account. Overdue material will incur fines and blocks on the patron record.

Where do I return books, videos or tests?

Return all items by mail using the postage-paid mailing label included in your package.

Where is the Interlibrary Services office?

The office is located on the main level, east wing of the Marshburn Library on the APU's East Campus. The hours of operation are Monday through Friday, 8:30 a.m. to 4 p.m. Hours are subject to change during the winter and spring breaks as well as during summer terms. You may contact the office by phone, fax, or email.

For more information, contact:

Cheryl Chesler
User Services Manager
(626) 815-3881

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