One Card Office

The One Card Office creates, issues, and manages APU student, faculty, and staff identification (ID) cards. The office is located in the Campus Store in Duke Student Commons on West Campus. Questions related to APU ID cards should be directed to (626) 812-3038 or [email protected].

Identification Card

The ID card is for your use as long as you are a matriculated student in good standing or a current employee at Azusa Pacific University. It is to be used for dining plans, Cougar Bucks, library printing, check cashing, the Campus Store, the fitness center, making payments at Cashiering Services, and school activities, and it may be required by Campus Safety officers. There is no fee for a new student or faculty/staff ID card. If you are a current faculty or staff member at APU, you are not eligible for a student ID Card.

How to Obtain an APU ID Card

• New Faculty/Staff ID Cards
• Graduate and Professional Student ID Cards
• Nursing Badges
• APU ID Card Replacements

New Faculty/Staff ID Cards

1. Download the GET Mobile App on your Android or Apple smartphone and upload an ID photo. View detailed instructions (PDF) on uploading your photo.
2. After you have uploaded your picture, fill out the Faculty/Staff ID form.
3. Allow up to three business days for processing.

Graduate and Professional Student ID Cards

1. Download the GET Mobile App on your Android or Apple smartphone and upload an ID photo. View detailed instructions (PDF) on uploading your photo.
2. After you have uploaded your picture, fill out the ID Card Request Form.
3. Allow up to three business days for processing.

When picking up your ID card, you must present a government-issued photo ID (driver’s license, passport, or military ID).

Nursing Badges

Nursing badges are $5 and can be purchased online following the steps below:

1. Download the GET Mobile App on your Android or Apple smartphone and upload an ID photo. View detailed instructions (PDF) on uploading your photo.
2. After you have uploaded your picture, fill out the ID Card Request Form.
3. Allow up to three business days for processing.

For all other ID requests, including IT badges, use the ID Card Request Form.

APU ID Card Replacements

Do not punch holes in APU ID cards. If a hole is found in your card, you will need to replace it at a cost of $5. ID card holders can be purchased at the Campus Store.

It is imperative that you report your card lost as soon as you realize it is missing—you can do this online or on the GET Mobile app at any time. Your card will automatically be deactivated once reported missing, and you must visit the One Card Office to replace your lost card for a cost of $10. If you find your card before getting a replacement, you may report it found online or on the GET Mobile app and your card will be reactivated. If your card is found after getting a replacement, destroy your old card, as it will no longer be valid. A refund for the cost of the new card will not be given if the lost or stolen card is found.

Use the ID Card Request Form to purchase a replacement ID Card.

APU ID Card Fees

Cougar Bucks

What are Cougar Bucks?

Cougar Bucks are taxable, dollar-for-dollar funds that can be accessed using an APU ID card. Cougar Bucks can be used at all dining venues, the Campus Store, Mail and Print Services, and library printers.

Adding Cougar Bucks

Deposits for Cougar Bucks can be made with cash, check, or credit card at the One Card Office or via the GET Website or GET Mobile app. There is a minimum $5 deposit each time you add funds, and cash withdrawals are not permitted. Cougar Bucks are not transferable.

For detailed instructions on adding funds, click on any of the PDFs below:

• Adding Funds on Desktop (PDF)
• Adding Funds on GET Mobile App (PDF)
• Adding Funds as a Parent (PDF)

All transactions debited through the APU ID card are final at the point and time of sale. It is the responsibility of the cardholder to keep a record of each card transaction. These transactions can be accessed through their GET account.

For questions about adding funds to an ID card, email [email protected].

Refunds of Cougar Bucks

Refunds of Cougar Bucks are given only upon graduation, withdrawal, dismissal, or end of employment from the university. Any Cougar Bucks balance remaining on an APU ID will be refunded after a Cougar Bucks Refund Request is received—Cougar Bucks Refund Request forms are available at the One Card Office. Evidence of graduation or formal withdrawal from the university must be submitted with the refund request. Refund requests are handled on a case-by-case basis. Any requests for a refund of balance will be first applied to any individual debts owed to the university. In the absence of a refund request, accounts will be closed automatically three years after you have left the university through graduation, formal withdrawal, dismissal, or end of employment. Accounts closed in this manner will have funds forfeited to the state of California.

Group Dining and Special Card Requests

Group Dining

If you are having a group of 20 or more people that will be eating at one of our dining venues, we ask that you fill out the Group Dining Request Form. We want to ensure that you and your guests have an enjoyable experience, so giving us more information allows us to serve you better. Submit the Group Dining Request Form no later than seven business days before the start of your event.

Special Card Requests

If you need a special card—such as a Dining Services Gift Card, Coffee Only Gift Card, Door Key Card, Partners in Ministry Card, or Research Scholars Card—fill out the Group Dining Request Form.

Department Dollars

If you need to add Department Dollars to your staff ID card, or need to change the limit on a staff ID card, fill out the Department Dollar Spending Limit Change Form. You must be the approved budget manager to request a change to Department Dollars.

For all other ID requests, including nursing and IT badges, use the ID Card Request Form.